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Adding credit cards to Transactions tab without authorizing

Former Member
Former Member $organization

Hi,

It's been alluded to by some work colleagues that Tessitura expunges newly added credit cards if they are not authorized or assigned to a payment plan within a certain time frame. However, I can't seem to find anyone who knows the exact window or where in Tessitura it is controlled (if it indeed can be.) I added a new credit card to a test constituent a week ago, and it has not disappeared yet. Can anyone confirm?

Thanks

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  • $organization
    I believe there is a utility that you schedule which controls this. If you check your scheduled utilities with your DBA, you should should be able to find it and change parameters as you need.

    Brian Ramos
    Controller

    Opera Philadelphia
    Direct 215.893.5940
    Main 215.893.3600
    Guest Services 215.732.8400
    operaphila.org




    On Tue, Mar 22, 2016 at 5:12 PM -0700, "Michael Moore" <bounce-michaelmoore8023@tessituranetwork.com> wrote:

    Hi,

    It's been alluded to by some work colleagues that Tessitura expunges newly added credit cards if they are not authorized or assigned to a payment plan within a certain time frame. However, I can't seem to find anyone who knows the exact window or where in Tessitura it is controlled (if it indeed can be.) I added a new credit card to a test constituent a week ago, and it has not disappeared yet. Can anyone confirm?

    Thanks




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    I believe there is a utility that you schedule which controls this. If you check your scheduled utilities with your DBA, you should should be able to find it and change parameters as you need.

    Brian Ramos
    Controller

    Opera Philadelphia
    Direct 215.893.5940
    Main 215.893.3600
    Guest Services 215.732.8400
    operaphila.org




    On Tue, Mar 22, 2016 at 5:12 PM -0700, "Michael Moore" <bounce-michaelmoore8023@tessituranetwork.com> wrote:

    Hi,

    It's been alluded to by some work colleagues that Tessitura expunges newly added credit cards if they are not authorized or assigned to a payment plan within a certain time frame. However, I can't seem to find anyone who knows the exact window or where in Tessitura it is controlled (if it indeed can be.) I added a new credit card to a test constituent a week ago, and it has not disappeared yet. Can anyone confirm?

    Thanks




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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