Adding credit cards to Transactions tab without authorizing

Former Member
Former Member $organization

Hi,

It's been alluded to by some work colleagues that Tessitura expunges newly added credit cards if they are not authorized or assigned to a payment plan within a certain time frame. However, I can't seem to find anyone who knows the exact window or where in Tessitura it is controlled (if it indeed can be.) I added a new credit card to a test constituent a week ago, and it has not disappeared yet. Can anyone confirm?

Thanks

Parents
  • You can cause credit cards to be purged buy scheduling the standard credit card purge/report utility. This is a good idea to reduce you the number of customers you might expose if you have a PCI related event. The schedule on which the purge process works and the period of time unused cards are kept are controlled by the parameters you set for this report/utility. If you don't have this setup yet do read the documentation and test prior to attempting it's use in your live system.

    --Tom Brown
    Business Analytics mgr

    Brooklyn Academy of Music BAM
    Peter J. Sharp Building
    30 Lafayette Ave
    Brooklyn, NY 11217

    www.BAM.org

    Tbrown@bam.org
    718-724-8135



    On Tue, Mar 22, 2016 at 8:06 PM, Michael Moore wrote:

    Hi,

    It's been alluded to by some work colleagues that Tessitura expunges newly added credit cards if they are not authorized or assigned to a payment plan within a certain time frame. However, I can't seem to find anyone who knows the exact window or where in Tessitura it is controlled (if it indeed can be.) I added a new credit card to a test constituent a week ago, and it has not disappeared yet. Can anyone confirm?

    Thanks



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • You can cause credit cards to be purged buy scheduling the standard credit card purge/report utility. This is a good idea to reduce you the number of customers you might expose if you have a PCI related event. The schedule on which the purge process works and the period of time unused cards are kept are controlled by the parameters you set for this report/utility. If you don't have this setup yet do read the documentation and test prior to attempting it's use in your live system.

    --Tom Brown
    Business Analytics mgr

    Brooklyn Academy of Music BAM
    Peter J. Sharp Building
    30 Lafayette Ave
    Brooklyn, NY 11217

    www.BAM.org

    Tbrown@bam.org
    718-724-8135



    On Tue, Mar 22, 2016 at 8:06 PM, Michael Moore wrote:

    Hi,

    It's been alluded to by some work colleagues that Tessitura expunges newly added credit cards if they are not authorized or assigned to a payment plan within a certain time frame. However, I can't seem to find anyone who knows the exact window or where in Tessitura it is controlled (if it indeed can be.) I added a new credit card to a test constituent a week ago, and it has not disappeared yet. Can anyone confirm?

    Thanks



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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