Order contributions made to campaign with no acknowledgement rules set up

Here are my $0.02.

Try testing this out in your test system first. I'm not near a computer with Tessitura running right now. So I can not check this.

1. Add the needed acknowledgement rules.
2. Here is the key point, that I have not tested. You may be able to open these contributions in the contribution editor. Even though they were created in an order.
3. If that works then Add the acknowledgement in the contribution editor.
4. Re-save the contribution.

This could work if there were a small number of contributions involved.

However if we are talking about a large number of contributions, this could be done by a DBA.

I'd suggest that your DBA open a task ticket and discuss this with support to make sure that all of the needed updates are covered correctly and that you test in your test system first.

--Tom

On Mon, Aug 31, 2015 at 1:52 AM, Tessitura Development Forum wrote:
We have a situation where order contributions were made to a fund/campaign that did not have acknowledgement rules set up, and therefore these contributions are not coming up in the Print Acknowledgement Letters report. Is there a way to retrospectively add these order contributions to the Print Acknowledgement queue, or will we have to manually create acknowledgements for them?



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Here are my $0.02.

Try testing this out in your test system first. I'm not near a computer with Tessitura running right now. So I can not check this.

1. Add the needed acknowledgement rules.
2. Here is the key point, that I have not tested. You may be able to open these contributions in the contribution editor. Even though they were created in an order.
3. If that works then Add the acknowledgement in the contribution editor.
4. Re-save the contribution.

This could work if there were a small number of contributions involved.

However if we are talking about a large number of contributions, this could be done by a DBA.

I'd suggest that your DBA open a task ticket and discuss this with support to make sure that all of the needed updates are covered correctly and that you test in your test system first.

--Tom

On Mon, Aug 31, 2015 at 1:52 AM, Tessitura Development Forum wrote:
We have a situation where order contributions were made to a fund/campaign that did not have acknowledgement rules set up, and therefore these contributions are not coming up in the Print Acknowledgement Letters report. Is there a way to retrospectively add these order contributions to the Print Acknowledgement queue, or will we have to manually create acknowledgements for them?



This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!