Renewal letters

Hello,

Is there a way to flag an account so they do not receive a membership renewal letter? Every so often patrons will tell us they are not able to renew a membership but they continue to buy tickets, so we don't want to mark them Do Not Mail.

Thank you!

Parents
  • We have different Mail Restriction types. You can set that up in your system table TR_MAIL_INFO. We use Subscription & Casual Only for patrons who only want to receive ticketing information. I’ll try to attach a screen shot of the different types we use. Email me if it doesn’t go through.

     

     

    Michael Joyal
    Direct 204 954 6411

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Julia Allal
    Sent: August-27-15 10:29 AM
    To: mjoyal@royalmtc.ca
    Subject: [Tessitura Development Forum] Renewal letters

     

    Hello,

    Is there a way to flag an account so they do not receive a membership renewal letter? Every so often patrons will tell us they are not able to renew a membership but they continue to buy tickets, so we don't want to mark them Do Not Mail.

    Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • We have different Mail Restriction types. You can set that up in your system table TR_MAIL_INFO. We use Subscription & Casual Only for patrons who only want to receive ticketing information. I’ll try to attach a screen shot of the different types we use. Email me if it doesn’t go through.

     

     

    Michael Joyal
    Direct 204 954 6411

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Julia Allal
    Sent: August-27-15 10:29 AM
    To: mjoyal@royalmtc.ca
    Subject: [Tessitura Development Forum] Renewal letters

     

    Hello,

    Is there a way to flag an account so they do not receive a membership renewal letter? Every so often patrons will tell us they are not able to renew a membership but they continue to buy tickets, so we don't want to mark them Do Not Mail.

    Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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