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Extraction Pulls Constituents with Inactive Address

Jillian Pruitt
$organization

Hi there,

We are trying to tap into some potential and I've been asked to pull a list of anyone in our database who has an address with a certain zip code. I've set up the extraction and have had success EXCEPT for it also includes names of people who have an INACTIVE address with that zip code. Why on earth would the extraction include people with these inactive addresses and is it possible to change this?!

Thanks!

 

Parents
  • $organization

    Hi Jillian,

     

    I think you’d have to put in a suppression segment in your extractions for the inactives. 

     

    Extractions will pull inactives unless suppressed, but List Manager *doesn’t* look at inactives unless you manually edit the list criteria.  One of the joys of lists vs extractions!

     

    Cheers,
    Kathleen

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Jillian Pruitt
    Sent: Thursday, April 30, 2015 3:03 PM
    To: Kathleen Smith
    Subject: [Tessitura Development Forum] Extraction Pulls Constituents with Inactive Address

     

    Hi there,

    We are trying to tap into some potential and I've been asked to pull a list of anyone in our database who has an address with a certain zip code. I've set up the extraction and have had success EXCEPT for it also includes names of people who have an INACTIVE address with that zip code. Why on earth would the extraction include people with these inactive addresses and is it possible to change this?!

    Thanks!

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Hi Jillian,

     

    I think you’d have to put in a suppression segment in your extractions for the inactives. 

     

    Extractions will pull inactives unless suppressed, but List Manager *doesn’t* look at inactives unless you manually edit the list criteria.  One of the joys of lists vs extractions!

     

    Cheers,
    Kathleen

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Jillian Pruitt
    Sent: Thursday, April 30, 2015 3:03 PM
    To: Kathleen Smith
    Subject: [Tessitura Development Forum] Extraction Pulls Constituents with Inactive Address

     

    Hi there,

    We are trying to tap into some potential and I've been asked to pull a list of anyone in our database who has an address with a certain zip code. I've set up the extraction and have had success EXCEPT for it also includes names of people who have an INACTIVE address with that zip code. Why on earth would the extraction include people with these inactive addresses and is it possible to change this?!

    Thanks!

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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