Has anyone else had an issue where the Cont Total in a Plan is not updating, even when the Campaign and Designation match?
Unknown said: Has anyone else had an issue where the Cont Total in a Plan is not updating, even when the Campaign and Designation match?
Yes. It never seemed to include soft credits, which may be intended behavior, but we wanted that, so set up a custom plan data field for "cont total including SCs".
Chris, is your custom plan field being populated automatically on the back end or is it user updated?
Hi everyone - One of our Development users noticed that the plan cont total was not being updated after contributions processed through an order were initially saved - for us this also included all web contributions. This was logged as a defect when we spoke to TASK so I know that hiccup is being fixed for v.12.5.