Has anyone else had an issue where the Cont Total in a Plan is not updating, even when the Campaign and Designation match?
Unknown said: Has anyone else had an issue where the Cont Total in a Plan is not updating, even when the Campaign and Designation match?
Yes. It never seemed to include soft credits, which may be intended behavior, but we wanted that, so set up a custom plan data field for "cont total including SCs".
I'm actually not referring to soft credits. I'm noticing Plans, which match a booked Campaign and Designation gift, but which aren't updating the Cont Total in the Plan. The only way I've been able to "fix" it, is by changing the Contribution designation, and then changing it back. So it seems like this may be a bug.