Gift Aid eligible donations showing as Out of Scope

Check these areas:

1.       The Constituent’s Type has Gift Aid indicator ticked in TR_CUST_TYPE.  Depending on your setup, it could very well be that households have Gift Aid disabled.

2.       The Fund for the contribution has the correct Gift Aid Type defined.

3.       The Payment Method in use has Gift Aid Indicator ticked in Payment Method setup (Campaigns/References window).

=>Ryan Creps

@Tessitura Network

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Francesca Morris
Sent: Wednesday, March 25, 2015 10:42 AM
To: Ryan Creps
Subject: [Tessitura Development Forum] Gift Aid eligible donations showing as Out of Scope

Hi

I am going through our Gift Aid claim for this financial year and I have a few donations which I know are eligible for Gift Aid showing up as Out of Scope. I'm wondering what could be affecting these donations - whether it's how funds/membership has been set up, putting donations on households or something else? We're part of a Tessitura consortium so I can't necessarily see how everything has been set up in the background.

Thanks for any help you may be able to give!

Francesca

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Check these areas:

1.       The Constituent’s Type has Gift Aid indicator ticked in TR_CUST_TYPE.  Depending on your setup, it could very well be that households have Gift Aid disabled.

2.       The Fund for the contribution has the correct Gift Aid Type defined.

3.       The Payment Method in use has Gift Aid Indicator ticked in Payment Method setup (Campaigns/References window).

=>Ryan Creps

@Tessitura Network

From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Francesca Morris
Sent: Wednesday, March 25, 2015 10:42 AM
To: Ryan Creps
Subject: [Tessitura Development Forum] Gift Aid eligible donations showing as Out of Scope

Hi

I am going through our Gift Aid claim for this financial year and I have a few donations which I know are eligible for Gift Aid showing up as Out of Scope. I'm wondering what could be affecting these donations - whether it's how funds/membership has been set up, putting donations on households or something else? We're part of a Tessitura consortium so I can't necessarily see how everything has been set up in the background.

Thanks for any help you may be able to give!

Francesca

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!