Contribution Import Utility not assigning default acknowledgement

Former Member
Former Member $organization

We've been using the Contribution Import Utility for a few years now for certain types of transactions that are coded with identical campaign, fund, and source information. It works great but with one snag: it assigns an acknowledgement that is not the default letter type. This requires us to click into each of the contributions and click the 'default' button on the Acknowledgements tab, which then assigns the correct letter type. I see nothing in our XML file that would override the default, nor do I see anything in the Tess documentation that even indicates this is possible. Has anyone encountered this issue that might be able to shed some light on the matter?

Thanks!

Michael Lee Moore

Financial Services Coordinator | Seattle Opera

 

 

www.seattleopera.org

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