I hope someone can help with a crazy gift and pledge entry situation. Here is what happened:
A gift was entered twice – once under a household and once under the household’s foundation. We need to figure out how to delete the gift entered under the foundation.
To make matters worse, the gift entered under the household was also entered in with a $500,000 pledge. The household has changed their mind about the specific pledge and would like it removed. Is it possible to keep the gift but remove the attached pledge?
I have searched the help site and can't find any instructions on this and I know this must not be the first time something like this has happened.
Any help would be greatly appreciated!
Stacey Dezelon
Maryland Hall for the Creative Arts
Hi Stacey,
I would adjust the amount of the $500K pledge down to match the amount received and delete all scheduled payments in the future. There are instructions for adjusting pledge amounts here. The instructions for "Refund Adjustment" ought to cover your duplicate entry as well--just adjust the contribution on your foundation to $0.
Hope that helps!
Thanks Matthew!
We were able to get the crazy situation resolved.
I appreciate you taking the time to respond!
Stacey