Hi all,
Just wondering who is also refunding the fees? are you doing it automatically or only if the patron asks about it? If you are using the "Seat Release Utility" how are you dealing with the fees?
Sally
Hi Sally,
I'm sure others will chime in, but wanted to share this thread that has a similar topic: https://community.tessituranetwork.com/tessitura_software_forums/f/tessitura_ticketing-0/24660/do-you-refund-ticket-fees-when-an-artist-cancels-or-reschedules/69640
Thank you,
Melissa
Thank you! I had seen that go through but couldn't find it at the time.