Here at LSC, staff have just been notified, and we have notified customers, that we are shut down for the rest of March.
https://lsc.org/update-regarding-covid-19
I've seen articles in the press that the MET Museum and MET Opera are shutdowns. This is likely related to New Yorks shutting down of gatherings of more than 500. https://gothamist.com/arts-entertainment/cuomo-shuts-down-broadway-limits-public-gatherings-under-500-people
Hi Everyone,
The Event Cancellation Utility is now available. It is an enhanced version of the standard Performance Seat Release Utility. The utility allows you to apply funds from returned tickets to a gift certificate, toward a contribution, or to an on account payment method. The utility includes a review mode so that the results can be verified before it is run.
The Event Cancellation Utility is available as a Shared Report. It will also be included in our next Service Pack along with enhancements like processing bulk credit card refunds and new sample HTML template with refunds.
Note: This utility is temporarily being distributed as a standalone tool to meet the immediate needs of our community. It will be part of the core Tessitura application in versions 15.0.16, 15.1.9, and 16.0.0. This installation is not required if you are running those versions or higher.
For licensees hosted in RAMP, our team will install the Event Cancellation Utility for you. You can request the utility through a support ticket.
For our locally-installed licensees, you download the utility as a shared report under product announcements.
Documentation is part of the download under product announcements.
Thank you,
Chris Szalaj
Tessitura Network