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Who all is shutdown and for how long?

Tom Brown (Past Member)
$organization

Here at LSC, staff have just been notified, and we have notified customers, that we are shut down for the rest of March.

https://lsc.org/update-regarding-covid-19

I've seen articles in the press that the MET Museum and MET Opera are shutdowns.  This is likely related to New Yorks shutting down of gatherings of more than 500.  https://gothamist.com/arts-entertainment/cuomo-shuts-down-broadway-limits-public-gatherings-under-500-people

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  • $organization

    Hi Tessiturians, I want to update you on some things we have working right now, given comments in this thread -

    Our software development team is working on functionality that will help with this issue. This week we will release a new Event Cancellation Utility, which is based on the Performance Seat Release Utility. With the Event Cancellation Utility, you will be able to apply funds from returned tickets to a gift certificate, toward a contribution, or to an on account payment method. 

    The Event Cancellation Utility will be available as a Shared Report, and will be included in our next Service Pack along with further enhancements. When the Event Cancellation Utility is available, we will post an update in our product announcements. Licensees hosted in RAMP can then request it through a help ticket, and our team will install it for you. Licensees with local installs can access the utility once it is available.

    Once this is complete, we will be turning our attention to adding Credit Card Refunds as an option. 

    Thanks,

    Chris Szalaj
    Product Owner, Business Facing Products
    Tessitura Network

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  • $organization

    Hi Tessiturians, I want to update you on some things we have working right now, given comments in this thread -

    Our software development team is working on functionality that will help with this issue. This week we will release a new Event Cancellation Utility, which is based on the Performance Seat Release Utility. With the Event Cancellation Utility, you will be able to apply funds from returned tickets to a gift certificate, toward a contribution, or to an on account payment method. 

    The Event Cancellation Utility will be available as a Shared Report, and will be included in our next Service Pack along with further enhancements. When the Event Cancellation Utility is available, we will post an update in our product announcements. Licensees hosted in RAMP can then request it through a help ticket, and our team will install it for you. Licensees with local installs can access the utility once it is available.

    Once this is complete, we will be turning our attention to adding Credit Card Refunds as an option. 

    Thanks,

    Chris Szalaj
    Product Owner, Business Facing Products
    Tessitura Network

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