So we are hosted and are in the process of setting up a v16 kickoff (oh joy).
Everyone on our Ongoing Services team keeps saying "Oh ticketing won't change that much." But from the couple of things already mentioned on the Idea board and other places in the forums, it looks like it's changing a lot, and not for the better!
I've looked into the documentation for the new release as far as bug fixes and what not (which doesn't tell me a whole lot). Is there anything out there that will give me a step-by-step of exactly what is changing in the Ticket Orders area from v15 to v16, just so I know what to prepare my staff for. Basically what I'm looking for is a side-by-side of everything available to us currently in v15 vs how that will look in v16.
Thanks.
An apropos idea from Chris Jensen (https://community.tessituranetwork.com/ideas/i/ideas/include-middle-name-mname-field-on-default-constituent-search-screen) inspired me to add my own idea about the search results display:
https://community.tessituranetwork.com/ideas/i/ideas/allow-user-defined-columns-on-the-constituent-search-screen