TEC15 - Customer Giving at the Box Office discussion notes

In this discussion we’ll talk about practical ways to ensure the Box Office are on board with development goals at a time when secondary spend is crucial to your organisation. Do you make the Box Office aware of your fundraising goals? How do you share information with staff about the lifetime relationship your organisation has with your customer base? How do you encourage staff to talk about memberships, single donations, round up donations with your customers?