Hello,
I was wondering if/how people are processing round up donations? For example, a customer has paid £27.75 for tickets - and we want to suggest they round up to £30.
Hi
We have used quick sale however we had problem with payments types for this function however staff can move about easily if they wish, it is very good if oyu have a large run of unreserved events but watch out for problems with payments
Please note new email address
Regards Jo
Jo CampbellBox Office Manager
2 Sauchiehall Street, Glasgow, G2 3NY» 0141 353 8048 (T) » 0141 353 8006 (F) » Jo.Campbell@glasgowlife.org.ukwww.glasgowconcerthalls.com | www.celticconnections.com
From: UK Tessitura User Group [mailto:groups-eurotug@tessituranetwork.com] On Behalf Of Kelly EnderwickSent: 23 February 2016 14:21To: Campbell, Jo (GL)Subject: Re: [UK Tessitura User Group] Round up donations
Thanks Nicola!
We don't have TNew. :-( But good to know a web solution is possible.
Do you use Quicksale to do it at the Box Office? If so, does that work well? Do your staff happily click between that and the Order Details Tab?
Kelly
From: Nicola Blackburn <bounce-nicolacawkwell6694@tessituranetwork.com>Sent: 2/19/2016 9:06:38 AM
Hi Kelly
We have a customisation on our TNEW site checkout page for roundups. It gives the customer a drop down menu so they can select how much of a roundup they give, eg round up to the nearest £1, £5, £20 etc. and tells them what that extra amount is.
The customisation is clever as if we are prompting them to renew their membership it won't also ask for a donation and the membership renew ask prioritises over the donation ask.
Let me know if you want any more info.
Nicola
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