Hello,
I was wondering if/how people are processing round up donations? For example, a customer has paid £27.75 for tickets - and we want to suggest they round up to £30.
Hi Kelly
We have a customisation on our TNEW site checkout page for roundups. It gives the customer a drop down menu so they can select how much of a roundup they give, eg round up to the nearest £1, £5, £20 etc. and tells them what that extra amount is.
The customisation is clever as if we are prompting them to renew their membership it won't also ask for a donation and the membership renew ask prioritises over the donation ask.
Let me know if you want any more info.
Nicola
Thanks Nicola!
We don't have TNew. :-( But good to know a web solution is possible.
Do you use Quicksale to do it at the Box Office? If so, does that work well? Do your staff happily click between that and the Order Details Tab?
Kelly
We're not on V12.5 yet - we're just about to start testing and aiming for May. Happy to report back when we are up and running. Are you guys using Quicksale?