Successful upgrade to V16

Hi Thida, 

I was wondering if you had time to chat through any steps you may/ or may not have taken to sell tickets via TodayTix. I noted that ABO has sold with them in the past and I was hoping you could let me know how the integration runs now you're in V16?

Thanks

Louise

Also 3 months in have you any hot tips on what you wish you had done in the first few weeks? We just went live today.

Louised@sydneydancecompany.com

Hi Louise,

Thanks for reaching out and congratulations on going live today.

Regarding TodayTix, they’re currently working on an issue with Primary Electronic Address configuration on their end so just waiting for that to be sorted out before we can sell through the integration (of course there’s the manual allocation option). In terms of the set up on our end, nothing much has changed but it’s worth going over the TodayTix settings again in the system to make sure everything has carried over.

In terms of things to look out for in the first few weeks I think it’s a good idea to ensure adequate support is available in case customers call up about anything not working or staff questions certain things in the new version.

Hope that helps. 

Cheers,

Thida

Hi Louise,

Thanks for reaching out and congratulations on going live today.

Regarding TodayTix, they’re currently working on an issue with Primary Electronic Address configuration on their end so just waiting for that to be sorted out before we can sell through the integration (of course there’s the manual allocation option). In terms of the set up on our end, nothing much has changed but it’s worth going over the TodayTix settings again in the system to make sure everything has carried over.

In terms of things to look out for in the first few weeks I think it’s a good idea to ensure adequate support is available in case customers call up about anything not working or staff questions certain things in the new version.

Hope that helps. 

Cheers,

Thida