Hi Museums, Zoos and Aquarium Experts!
I am looking to gather some ideas for something we are currently doing. We have STEAM programming, with this programming we have partnered with our local libraries and have provided them an option for library members to check out tickets to our STEAM Saturday programming. This checkout is a DVD case that has all the information for their visit. They come to the museum, and we create an order with a source code that allows for 2 adults and 2 children free to our STEAM program.
What I am trying to do is find a better way to get these families into the program faster, preferably a way to scan the DVD case, but also still track attendance. Right now, they must stand in line so that we can create an order, track which library they are from (each one has a different source code) and then process the tickets. We have a great deal of these, so sometimes the line backs up and the families are waiting.
My thought was to create a membership organization, where each DVD case is a constituent/member so that we can scan it. Do you have membership cards that are scannable? Does this work well for you? Are you able to track attendance?
Or Does anyone have a program like this? How do you manage this? Do you maybe have any ideas for better management or any ideas/thoughts on my membership idea?
Thanks!!
Samantha WilsonSenior Database ManagerThe Neon Museum, Las Vegas
**I am also cross-posting this to the Tickets and membership forums.
Hi, Samantha. We do what you describe for barcoding our guest passes. They're set up as a membership and we have a dummy constituent associated with it. The "Membership" ID barcode is then printed on guest passes used for special exhibition admissions. We scan the barcodes on day of visit and report on visitation using these scans.
My colleague Michelle Russell created the following slides for our discounting TLCC presentation. They show the membership setup and sample pass.
This is fantastic Neda! Thank you SO much for sharing this!