Any Museums using TNEW? I would love to pick your brain.
MOTB is looking at moving to TNEW from our current custom website.
Bonus points if you also moved to TNEW from a custom site!
Thanks,
Shelly Binkley
Museum of the Bible
Hi Shelly-
I worked at the Perot Museum of Nature & Science in Dallas and I am now at the Dallas Zoo. While we didn't exactly move from a custom site to TNEW, both org's have what they call a hybrid-TNEW site. Our web-partner LifeBlue (a developer out of Dallas) has a somewhat plug & play module that presents tickets to guests in a very streamlined way and builds a little bundle outside of Tessitura (I am not a programmer, so I am sure that I am not explaining this correctly). Anyway, after the selections are made, the bundle is dropped into TNEW where the transaction and payment are completed. This keeps the CC compliance and Security in the hands of TNEW & Tessitura and everything flows into Tess as expected. It has worked well for us (at both orgs). Check out either site. If this interests you, I am happy to talk.
Good luck,
-Mark
When I worked at Liberty science center we had the similar system with a semi custom tnew cart. Our web site walked customers through carting items. Once the cart is built the cart is turned over to tnew for completion and gathering payment. Donations outside the context of an order of daily tickets is done straight through tnew.
https://lsc.org/buy-tickets/admission
From a customer point of view they have this down to a simple process, that focuses on building experiences first rather. Then it deals with the price.