Does anyone know how to reactivate an inactive membership? We have run into this issue trying to use the Membership Extend Expiry utility...but some of our memberships we need to extend are already inactive...
I could be wrong, but I think membership status can only be changed by running a query in SSMS. It gets changed via the membership update utility (however often you have that scheduled to run), but other than that I think you have to run a SQL query to change it. It was the only way we could change incorrect initiation dates that came over with our legacy data.
We actually have the issue with the incorrect initiation, dates as well! If you have time, I would love to hear more about how you fixed it if you have that info readily available!
I'll dig back through my emails and find the table we updated for you first thing tomorrow morning.
Thanks so much!