Topics for Today's TUG

Hi Everyone:

I'm looking forward to joining you later for the User Group meeting. I have several things that I'd like to cover with the group:

  1. Auto Attend feature recap and feedback
  2. Update on Self-scanning and questions about memberships/categories – feedback on process for patron
  3. Exit tracking / people counters - Interest gathering things like https://www.trafsys.com/spectrum-3d-people-counter/
  4. Cash Recycling Machines at PoS- Interest gathering. Things like https://www.glory-global.com/en-us/products-and-services/hardware/retail-point-of-sale/ci-5/
  5. For non-US members, we have a few open questions about how Taxes and Memberships might work in v16: https://community.tessituranetwork.com/local_tessitura_user_groups/canada-tessitura-user-group/f/discussions/25411/taxes-and-memberships---follow-up  -We posted in the Canada forum because they have some of the more complex rules but others are welcome to respond there. 
  6. Contact logging
  7. Any outstanding Timed Admissions/Reservation needs that might be coming up

Several of these things we'll be moving through quickly, so while there are several items I don't think we'll need more than the 30 minute allotted. I'm posting this in advance in case you have a few minutes to look at the links above prior to the TUG meeting.

Thanks! 

Chris Szalaj

Product Owner, Business Facing Products

Tessitura Network

Parents
  • Hi Folks, 

    Huge thank you to all of you for the feedback today. It's really appreciated. And also thanks to those of you that sent over feedback on various items from the call. 

    To recap, please send over the following if you have exmaples:

    1. How do you use traffic counting data in Tessitura with Reporting and Analytics or other functions? Specific examples of reports would be really helpful. 

    2. Any further thoughts or feedback you have on AutoAttend as described. Where we landed was that MOS would be potentially enough for marking something auto-attendable, when combined with Zone Times or Doors Open/Close, and Event. We will consider Pricetype and Event Type as well. If you have specific examples of why Pricetype is important here, please do email me examples. 

    Also, I heard a request for Zone-based pricing rules on the call, and did some further digging on it with the team. You can actually do zone-based pricing and messaging rules today. You select the eligible zones from the product selection screen when you are choosing your criteria for the rule. See screen shot below:

    Let me know if you are looking for something else in addition to this as it relates to pricing rules and zones. 

    Thanks again, and I look forward to speaking to you again soon!

    Chris Szalaj

    Product Owner, Business Facing Products

    Tessitura Network

Reply
  • Hi Folks, 

    Huge thank you to all of you for the feedback today. It's really appreciated. And also thanks to those of you that sent over feedback on various items from the call. 

    To recap, please send over the following if you have exmaples:

    1. How do you use traffic counting data in Tessitura with Reporting and Analytics or other functions? Specific examples of reports would be really helpful. 

    2. Any further thoughts or feedback you have on AutoAttend as described. Where we landed was that MOS would be potentially enough for marking something auto-attendable, when combined with Zone Times or Doors Open/Close, and Event. We will consider Pricetype and Event Type as well. If you have specific examples of why Pricetype is important here, please do email me examples. 

    Also, I heard a request for Zone-based pricing rules on the call, and did some further digging on it with the team. You can actually do zone-based pricing and messaging rules today. You select the eligible zones from the product selection screen when you are choosing your criteria for the rule. See screen shot below:

    Let me know if you are looking for something else in addition to this as it relates to pricing rules and zones. 

    Thanks again, and I look forward to speaking to you again soon!

    Chris Szalaj

    Product Owner, Business Facing Products

    Tessitura Network

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