Hi all! I hope everyone remains safe and healthy. Due to the recent environment and decision to close (I believe many of you are closed or may be here soon), how are you handling reschedules if you have timed ticketing? Are you going in and returning every single ticket or are you adjusting settings so the ticket will work at a future date? If the latter, are you worried about capacity management? Any other ideas, concerns? What about memberships - are you adding time to the pass? If so, how are you doing that? Thank you and well wishes to all!
We are in day one of shutdown. So we are still making decisions, but we have publicly said we will reschedule tickets when we re-open. We will most likely extend memberships as well, but depending on the amount of time we are closed, we may do it case by case.