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Question for this group about v16 benefits feature

Chris Szalaj
$organization

Hi Museums, Zoos and Aquariums Members:

We are working on the Benefits feature of v16 memberships, and have a question about one particular aspect of benefits. The Benefits feature is a replacement for the Entitlements Plugin that some of you may be using today.

Our question is this:

Do you have a need today for benefits that are tracked on a monthly basis?

The current entitlements plugin does not do this, but we can imagine some use-cases that make it desirable. We want to know if any of you are tracking monthly benefits in practice today, or if you have programs in place now that would benefit from it.

For example: “Jessica” buys an individual membership to her local zoo. She can go as often as she wants and she gets up to 2 additional admissions per month for guests.

Bonus Question:

Would the ability to have perpetual/sustaining memberships billed monthly change your opinion on whether this was a useful feature?

Thank you!

Chris Szalaj

Product Owner, Business Facing Products

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  • $organization
    Hi there - We generally need entitlements on a daily, annual, and seasonal basis. For example, members can visit any number of times throughout the year but can only use between 2-4 per day depending on their level. Another common use case is seasonal entitlements: for the run of a special exhibition, members are allotted between 8-16 tickets, again based on their mem level, through the run of the exhibition (which sometimes spans fiscal years). Note: The daily benefits also apply here. For us, additional admissions beyond member admissions (guest privileges) are allocated annually
     
     
     

    Susie Terada
    Director of CRM Enterprise Services


    San Francisco Museum of Modern Art
    Tickets available at SFMOMA.org


    415.357.4133
    sterada@SFMOMA.org
    151 Third Street | San Francisco, CA 94103

    This message, together with any and all attachments, is intended only for the use of the recipient(s) named above. It may contain information that is privileged and confidential. If you are not the intended recipient, you may not review, copy or distribute this communication. If you have received this communication in error, please notify the original sender by email and delete the message, along with any attachments.

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  • $organization
    Hi there - We generally need entitlements on a daily, annual, and seasonal basis. For example, members can visit any number of times throughout the year but can only use between 2-4 per day depending on their level. Another common use case is seasonal entitlements: for the run of a special exhibition, members are allotted between 8-16 tickets, again based on their mem level, through the run of the exhibition (which sometimes spans fiscal years). Note: The daily benefits also apply here. For us, additional admissions beyond member admissions (guest privileges) are allocated annually
     
     
     

    Susie Terada
    Director of CRM Enterprise Services


    San Francisco Museum of Modern Art
    Tickets available at SFMOMA.org


    415.357.4133
    sterada@SFMOMA.org
    151 Third Street | San Francisco, CA 94103

    This message, together with any and all attachments, is intended only for the use of the recipient(s) named above. It may contain information that is privileged and confidential. If you are not the intended recipient, you may not review, copy or distribute this communication. If you have received this communication in error, please notify the original sender by email and delete the message, along with any attachments.

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