Hi Museums, Zoos and Aquariums Members:
We are working on the Benefits feature of v16 memberships, and have a question about one particular aspect of benefits. The Benefits feature is a replacement for the Entitlements Plugin that some of you may be using today.
Our question is this:
Do you have a need today for benefits that are tracked on a monthly basis?
The current entitlements plugin does not do this, but we can imagine some use-cases that make it desirable. We want to know if any of you are tracking monthly benefits in practice today, or if you have programs in place now that would benefit from it.
For example: “Jessica” buys an individual membership to her local zoo. She can go as often as she wants and she gets up to 2 additional admissions per month for guests.
Bonus Question:
Would the ability to have perpetual/sustaining memberships billed monthly change your opinion on whether this was a useful feature?
Thank you!
Chris Szalaj
Product Owner, Business Facing Products
Hello! Our Advancement division would definitely use the functionality to help us manage our monthly giving program, separate from any benefit considerations. We not see a scenario in the future where we would regularly have a need to manage a benefit month to month. Our messaging tends to be more about what your philanthropic membership lets us do as opposed to what they get for giving.
Membership isn't doing anything like this currently (and it hasn't come up as a need), but if it were available, we would likely find a use for benefits tracked on a monthly basis. We bill memberships yearly and do not see moving to monthly billing as it would be too complicated to not make all benefits available right away.
Thanks!
-Annie