Question for this group about v16 benefits feature

Hi Museums, Zoos and Aquariums Members:

We are working on the Benefits feature of v16 memberships, and have a question about one particular aspect of benefits. The Benefits feature is a replacement for the Entitlements Plugin that some of you may be using today.

Our question is this:

Do you have a need today for benefits that are tracked on a monthly basis?

The current entitlements plugin does not do this, but we can imagine some use-cases that make it desirable. We want to know if any of you are tracking monthly benefits in practice today, or if you have programs in place now that would benefit from it.

For example: “Jessica” buys an individual membership to her local zoo. She can go as often as she wants and she gets up to 2 additional admissions per month for guests.

Bonus Question:

Would the ability to have perpetual/sustaining memberships billed monthly change your opinion on whether this was a useful feature?

Thank you!

Chris Szalaj

Product Owner, Business Facing Products

Parents
  • Hello Chris,

    We do use Entitlements. 

    Currently we do not have a need to track monthly benefits as our benefits are based annually.  It might be useful to be able to utilize this format in the future, such as one monthly parking benefit or one guest pass per month - monthly allotment of entitlements would give us this option.

    For our Family memberships, I don't foresee us moving to monthly billing but this may come in handy for our higher end membership levels that tend to be transactional memberships who do use their benefits and then their benefits would need to be available by month.  

     

Reply
  • Hello Chris,

    We do use Entitlements. 

    Currently we do not have a need to track monthly benefits as our benefits are based annually.  It might be useful to be able to utilize this format in the future, such as one monthly parking benefit or one guest pass per month - monthly allotment of entitlements would give us this option.

    For our Family memberships, I don't foresee us moving to monthly billing but this may come in handy for our higher end membership levels that tend to be transactional memberships who do use their benefits and then their benefits would need to be available by month.  

     

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