Hi all!
We're currently working through some of online processes for our go-live at the end of January. For booking groups and field trips online via our website, we've run into a few walls with the automation portion and were wondering how other organizations set up those booking processes. Can guests fully book and receive confirmations via your websites? If so, we'd love to hear how you set that up. Or, has it been easier to simply have a request form online that is submitted by the guest and then fulfilled manually via the back office?
Since we have an upcoming meeting, we can also discuss this there if that would be better. : )
Thanks so much!
- Cosima
Hi!
We too are using a hybrid approach at Thinkery! The teachers submit a request form online and I download those request to a spreadsheet and manually book each school. We are always looking for ways to make our booking process more efficient. Since we get many chaperones we are looking into setting up online ticket purchase for field trip chaperones to purchase in advance. We haven't quite figured out the logistics of this yet.