Hello Network!
Greetings from the California Academy of Sciences. We are celebrating our one week go live anniversary today!
One item, that seems simple enough but is giving us lots of challenges is triggering the cash drawer to open after a cash transaction. We are self-hosted and using BOCA printers for tickets and receipts. We have tried numerous configurations from direct BOCA connection to Serial to USB adapters. We have not yet found the magical solution. Do any of you have this figured out?
Best,
Carl
And you've made sure that the "open cash drawer" box is checked in Campaigns-->References on the Payment Methods tab for cash payment method? Maybe this is a dumb question, but I feel it's worth asking. I'm assuming your implementation team would have caught that right away.
It's always a checkbox.
Ain't that the truth?