Hello Network!
Greetings from the California Academy of Sciences. We are celebrating our one week go live anniversary today!
One item, that seems simple enough but is giving us lots of challenges is triggering the cash drawer to open after a cash transaction. We are self-hosted and using BOCA printers for tickets and receipts. We have tried numerous configurations from direct BOCA connection to Serial to USB adapters. We have not yet found the magical solution. Do any of you have this figured out?
Best,
Carl
Congratulations on your go-live! We had a little chuckle at your forum post here... We tried getting the cash drawer pop to work so many times during our implementation and eventually gave up. Since then, it's become a running joke, a humorous symbol of failed efforts.But I know other folks have found solutions. Good luck, and welcome to the network! :)
Wait...our drawers don't pop?