Hello Museum, Zoo and Aquarium World User Group! Just wanted to share this alert with you. Many of you are looking for an easy way to track walk up attendance by zip code, I’d highly recommend checking out the new and improved survey functionality. There are out of the box reports plus the data is available in Tessitura Analytics! Support Alert: https://www.tessituranetwork.com/Items/Support/Alerts/2019/Generic-Constituent-Accounts
Survey Functionality: https://www.tessituranetwork.com/Help_System_v151/Content/Sales%20Layouts/Survey%20Questions.htm
Best,
Kelly Chernick
The underlying issue discussed in this Support Alert where the wrong customer credit card gets charged seems impossible to test for during upgrade testing. We ran into the underlying issues discussed.
Team Tessitura, Thank you for getting this warning out.
P.S. The screenshot of the parameters for the Credit Card Tokenization and Deletion utility is missing from the Support Alert.