Hi folks,
We're curious on how other organizations divide up their oversight of Tessitura. I.e., which departments are involved and who might do what? Are there any Tessitura specific positions that exist or were created to help with administration and which department they might fall under.
Here at the aquarium, we have a group of "super users" from a variety of departments that meet weekly to discuss projects like upgrades, new builds, new uses or features coming into play, but we don't have a specific person or department in charge of the software.
What is working and not working for other folks out in the museum/zoo/aquarium world?
Melanie
Melanie,
Hi! Our IT Department has the most oversight of Tessitura. We do have super-users in each department. And my position was changed to include a lot more Tessitura duties. I have taken on more of project management duties and being the #1 power user under our IT manager to go to with questions on the system.