Hi all!
I hope this post finds you well! The University of Virginia is in the planning stages for our new performing arts center, and I need help! We are beginning the meetings discussing box office, front of house, etc., and I need to crowd source some ideas. What do you like about your box office space? What do you not like? If you could picture your perfect working space, what would it include? What does your staffing look like? What equipment do you use? To give you an idea, the box office would be supporting:
-A new larger performing hall-A new smaller performing hall-Our current Drama Department (three theatres in the drama building which will continue with our current box office space)-Our current historical music venue (846 seats with a mobile box office)-Additional venues during the film festival (an additional two venues with a separate seasonal box office)
Thank you all in advance for your help and ideas! I have never built a box office from the ground up and want to make sure I am covering all my bases. I figured you all would be the best people to ask!
Best,
Olivia A.
Biggest problem I have had at two different box offices is that they face the setting sun. Horrid to not be able to see computer screens - or patron faces!
Make sure if you have glass between you and the patron, that your EMV readers can fit through the hole for the patron to use.
Do not put the computer monitors under glass. Make sure cables are easily accessible for replacement of computers and phones, etc.
- Diana
Diana, thank you for your input! It is much appreciated!