Good morning from University of Washington,
I'm sure many of you experienced the notification about the ending contracts with WorldPay and Windcave. Has anyone in this group switched to Tessitura Merchant Services or in the process of switching to Tessitura Merchant Services? I was wandering if we can schedule a discussion Zoom meeting about the pros and cons of switching over to TMS and the how the process works. We are currently still contracted with Windcave and are living in fear of the dreadful notification of our contract ending since we would have to jump through many hoops to switch to something else being a state run university. My colleagues and I would like to hear from you about to what to expect.
The UC Berkeley consortium is in the process of moving to TMS. We survived a review from campus vendor security but still need to move it along the purchasing chain. We are not planning to implement until next February or March (FYI, TMS is scheduling that far out). Adam Grigsby at TMS is great to work with and he's given a few presentations for other Tessitura community groups.