Hi all!
As Universities with free/discounted student tickets, I'm sure we have all faced the problem of a high rate of no-shows. How does your University handle this? Do you let students know their ticket is forfeit up to x amount of minutes before the performance? Do you encourage students to return tickets if they will not be using them? In addition, do you have a standby line at performances, and how do you handle it? I appreciate everyone's input on this as we are currently trying to fine tune our (fairly non-existent) policies and procedures around these questions!
Best,
Olivia A.