If you folks are anything like us, you move a large numbers of student complimentary tickets out the door for each event.
Currently, this is an in-person process they can only complete during our weekday daytime hours - exactly when they are in classes. They fill out a paper form and we cross-check their ID's (both hard copy and their student portals), against a physical list provided to us by the departments for each event. New this year, Faculty/staff request via a general boxoffice email which has been going swimmingly. However, the fac/staff comp list is fairly static from event to event and the student lists are not. Additionally, there are just too many student requests.
I am investigating how to get student complimentary tickets online somehow. I am pretty sure having them process their own tickets via TNew in not an option because there is no way to "plug into" a University database to verify their University student and departmental qualifying status at the time of processing. Does anyone have a process in place that removes the in-person aspect? Are there any pitfalls or warnings you'd offer?
We have a very similar situation like this at Ithaca College. We move a lot of complimentary tickets for each production, and we want to shift to possible making this accessible online since TNEW is such a powerful tool.
Like Jessica, looking forward to hearing ideas about this!