Hi all,
We're looking into making the shift to eticket-first as our default ticketing method - including in-person sales. A little digging around in the help means we've now found how to generate etickets for in-person orders but, being museums, we run a huge number of on-the-day sales with high volume queues and our FoH teams use QuickSale for speed (rather than Order Details) on 99% of orders.
Unfortunately, "Finish" on QuickSale isn't the same as "Done" on Order Details and is prompting a physical ticket print even on orders set to Eticket.
Though we can go from QuickSale to Order Details to make use of the functionality and be "done" with the order - has anybody had any luck with sending Etickets direct from the QuickSale screen?
Many Thanks,
Chris
We're also interested in this!
Sophie