Hi All,
I have a slightly embarrassing question. We got the Education Registration Customization last year and have used it only with the Item First pathway. We now have a new Education Manager, who I have showed the tool and he loves it so we are going to use it more often. Yay!
I'm currently setting a use for our youth program. However, I can't work out how to use the Participant First Pathway rather than Item First. I've been through the documentation several times and our training recording with Sidney but can't find it. The documentation mentions it several times and shows examples but never says how to use it over the Item First.
I'm sure I've missed something, help!
Cheers,
Nichole
In our integration, the participant first path starts at https://my.atlantaballet.com/account/login?ReturnUrl=/components/precart?p=101The patron must be logged in to select a participant or add a participant (kid) to their account. (hence the login chunk of this link)Once they log in they will be directed to the EDU components page where they can select or add a participant.The p=101 connects to data in the system table, LTR_TNEWCUSTOM_WEB_DEFAULTS. You should see a number in the row with the Item name education_validation_point. Odds are it might also be 101, but whatever your validation point number is you'll need that number at the end of your deep link.You can still append this link with promo codes and other TNEW functionality with an ampersand. The link below includes the EDU validation point, removes any previously applied promo codes, and applies a promo code that I have set to prompt a MOS shift.https://my.atlantaballet.com/account/login?ReturnUrl=/components/precart?p=101&premove=Y&promo=ENROLL Hope that helps.
Weirdly, when I do this using the validation point OR our version of the promo URL, I get this message:
Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
The URL applies the promo code but can't access the education customization? I submitted a ticket yesterday and haven't had a reply as yet. I'll keep poking at it. If we have to go ahead with Item First, we can but I'd prefer Participant First.
Well, that’s a pain. Sorry to hear it isn’t working for you.
To confirm, your link includes p=101 or similar with whatever your edu validation number is in the TNEW Custom Web Default table.
Also ensure the correct season id num is connected to EDU in that same table. (I think - currently on my phone)
Then be sure to click the system table reset button in TNEW admin.
then check all of the things
dates/times
price types connected to EDU
price types connected to MOS and user group
Keywords attached to perf
keywords properly configured in tables
etc etc etc
check all of the things
sending good juju your way
Thanks! I'll review all of those items. It works great with the Item First pathway so I'm pretty sure all the keywords and such are set up correctly.
Our validation number is definitely 101. The season is correct. I'll keep poking at it until our Education Manager gets too impatient.