Did you know? You can add a ticket limit for a specific performance in TN Mobile Plus by using Offers!

By adding an offer to your default web Mode Of Sale in Ticketing setup and assigning the offer to “All Appeals” and “All Sources” this allows you to add a limit to how many tickets can be reserved online for that performance only. (No Promo code is needed when using this offer, since you set it to "all appeals" and "all sources")

 1) 
Go to Ticketing Setup


2) Under Production Elements, go to the performance level for the performance you wish to add the ticket limit to 

 
3) Go to the MOS tab, highlight your default Web Mode of Sale (or your TNMP specific MOS if you have one) and click the “Offers” button in the bottom right hand corner



4) In the “Offers” window, select the following

a. Choose the appropriate pricetype that should have the ticket limit
b. Under “Appeal” choose (all appeals)
c. Under “Souce” choose (all sources)
d. For Start Dt, enter in the appropriate date this limit should begin
e. For End Dt, enter the appropriate date this limit should end
f. Under “Limit” enter in the amount of tickets you would like to limit for this performance
g. Be sure to check the “Override Default Price Type” box
h. Terms can be left blank, or you can enter information for internal use.
i. Source No: should be blank
j. If you have other pricetypes available online for your performance that you would like to have the limit applied to as well, click the “Add” button in this window and follow the same steps
k. Once you are done, click “OK” to close the window
l. Click “Yes” to save changes to offers



 

***Please Note that we encourage you to add language to your event in TNMP Content types informing patrons of this limit***

The ticket limit will be enforced when you try to add additional seats to that price type. You are unable to click add once you reach the limit in TNMP.

 

Have questions? Please feel free to respond to this thread, or open a TASK ticket in the Web Products Work Space.

Thank you,

The Web Products Team

Kristin Darrow, Edward Adjei, Matt Belanger, Marie Bertrand, Nathan Campbell, Melissa Champ, Suzie Davidson, Karyn Elliott, Steve Geahry, Sam Menard, Heather Reynolds, Monica Standifer and Duane Woods 



[edited by: Melissa Champ at 5:26 PM (GMT -6) on 19 Mar 2014]