The 7.39.0 release has been deployed to TNEW Test Sites.
TARGETED LIVE RELEASE DATE: January 19, 2021
For v7, fixes and enhancements were released including those outlined below. This is not a complete list. The full list of enhancements and fixes included in this update is published in the v7 release notes section of the v7 TN Express Web User Guide.
Important Update on a Reported Defect: After making changes to any Contribution Type in LTR_TNEW_CONTRIB_TYPE, users may sporadically be directed to an error page when attempting to make a contribution. It is recommended that you use the Clear Cache button in the TNEW Administration Site after making any change to LTR_TNEW_CONTRIB_TYPE.
New Features
Mobile Opt-In
New phone number management tools are now available on the Payment, Guest Checkout, Update Account, Create Account, and One-Page Giving pages that you can use to specifically manage and communicate with constituents via their mobile phone number. Additional functionality can be associated with these phone numbers including explicit opt-ins to Contact Point Purpose and/or Contact Permissions for Event/Item and/or General Communication. This feature can be used to collect information for SMS messaging when using an external SMS messaging system and/or to offer a new method for the management of mobile phone numbers.
The Phone Number field on the Update Account and Create Account pages can now be set to optional or hidden; it was previously always required on these pages.
Note: For more information about this new feature, please the documentation in the TNEW Help System
Small Enhancements
Queue-It 3.5
For organizations using a virtual waiting room provided by our ecosystem partner Queue-It, new functionality is available with Queue-It version 3.5 which includes multiple queues, triggered actions, and enhanced bot detection. (Note: prior to enabling this version, please contact our support team by opening a support ticket or emailing hello@tessituranetwork.com.)
Digital Content Page in the Account Section
To facilitate load times, the digital content page in the account section would previously only display performances with a performance date on or after Jan 1, 2019. For organizations using Tessitura version 15.1.15+ this has been removed due to recent API enhancements.
The digital content page could not previously be selected as the default page in the account section.
On Account Payments
For organizations using On Account Payments, a new token ({:OnAccountRemainingAmount}) is available in the "Redeem Text" property that shows the total amount of money remaining in a customer’s on account balance after the amount eligible for the order has been applied.
The "Partial Ineligible Text" property in the On Account Payment component was not displaying when an order contained events/items that could not have an on account payment applied.
New Cart Functionality
To support newer features include Payment Plans, On Account Payments, On Account Contributions, and Partially Paid Renewals, enhanced cart functionality is required. Previously to enable any of these features, a support ticket was required, this is no longer required and these features can be enabled without creating a support ticket. Please review and test all Plug-Ins, Shared Sessions, Pre-Cart Customizations and Checkout Customizations prior to enabling any of these features. (Note: For more information about these important changes, please review this support alert)
One-Page Giving Address Validation
Customers that created an account using the Create Account Brief page and then returned to make a One-Page Giving contribution without making another purchase in the interim were previously prevented from completing the one-page giving contribution. The address entered on the one-page giving form will now be set as the primary address for customers completing a one-page giving contribution.
Fixes to Reported Defects
Gift Certificate Redemption
When a customer did not enter in a gift certificate number on the payment page but clicked the Gift Certificate Redemption Submit Button, they were previously redirected to a generic error page. The Payment Page will now display a configurable error message.
Special Characters for Worldpay Hosted Payments
For organizations using Worldpay hosted payments, customers may have previously been unable to complete their order when their address contained special characters that were non-alphanumeric.
Country Restricted Sale of Fixed Packages
When a package contained an event/item which was restricted for sale to a list of valid countries, the package previously displayed a message requiring customers to log in to an account but did not prevent them from proceeding with adding the package to their cart. Customers will now need to log in to an account prior to purchasing fixed packages containing event/items that are restricted for sale to a list of valid countries.
Incremental One-Page Giving Amounts
One-Page Giving pages with an amount button using a decimal ending in a zero (such as 50.60, not 50.65) were unable to be completed due to an issue with validation on the amount.
Production Season Error Pages
When loading the production season overview page if the production season id or slug used in the URL is not valid, customers will now be directed to the Not Found page instead of a generic error page.
Return URLs
Return URLs on the Login page, the URL were not respected if the customer opted to register for an account. Customers will now be directed to the specified Return URL after registration.
General Admission Event/Item Selection
Events/Items sold as part of a Flex Package with multiple zones where the Past Zones or Sold Out Zones have been hidden will now display the last remaining zone when the performance product is configured with a General Admission best seat map.
Please note that due to a reported defect, there will be an additional update prior to releasing this version. The new targeted release date is January 19, 2021.
Hi Paul - I had a quick question regarding the mobile opt-in section of new features listed above for my own clarification. Does the following sentence refer to the standard phone number on the account page being configurable to required/optional/hidden, or only to the new mobile phone functionality? "The Phone Number field on the Update Account and Create Account pages can now be set to optional or hidden; it was previously always required on these pages."
Very exciting stuff, thanks!
Andrew
Hi Andrew,
Great question, thanks for asking for clarification. With the new Mobile Opt-In feature, you can display an additional phone field on the Create Account, Update Account, Guest Checkout, Payment, and One-Page Giving pages that is tied to a specific phone type.
With this new feature, we knew that the original phone field that is connected with an address may no longer be relevant or necessary to show or require.
In summary, with the right settings, you could not show any phone fields, show both the original and the mobile, or one or the other. Let me know if that helps clarify or if you have any other questions.
Thanks again,
Paul
This is great, and clears things up for me. Thanks Paul!