7.34.5 Deployed to all LIVE Sites

The 7.34.5 release has been deployed to all TNEW Live Sites. We are re-releasing 7.34 based on feedback from the community about the configuration required for the dynamic payment method feature for Windcave hosted payments.

IMPORTANT MESSAGES REGARDING THIS RELEASE: 

• Confirm your restweb user in security for the TNEW 7.34 Release
  The upcoming TNEW 7.34 release includes key elements for our transition to the REST API and the SOAP to REST deadline. TNEW 7.34 release requires confirmation that your restweb user is properly set up. The SOAP web user and REST web user should be in the same Web User Group. The revised deadline to confirm your security is setup correctly is Friday, February 28. In the event your security settings are not correct, the release could result in a disruption in payments and ticket sales. Please review the support alert that was posted which will provide information on how to set up the user groups for the REST and SOAP users. 
• Windcave Dynamic Payment Methods feature removed from 7.34
  We have postponed the release of dynamic payment methods for Windcave Hosted Payments. It is no longer included in this 7.34 release and will be released as a feature that can be enabled/disabled in 7.35 in order to allow members to confirm payment method and account type settings if/when you want to enable this feature.

Need Help? Please open a support ticket and we would be happy to assist.

IMPORTANT MESSAGE for members who have not yet upgraded to 15.0.x or 15.1.x:

• If you are not on Tessitura version 15.0.x or 15.1.x, your TNEW instance did not receive this release. As part of testing during the upgrade process to 15.0.x or 15.1.x, you should ensure that the latest release of TNEW has been applied to your TEST site and review any new features or functionality that has been added to TNEW since version 7.25.5. To confirm which version of Tessitura (and/or TNEW) you are running, go to the home page of the TNEW Admin site. The version numbers are located at the top of the page in red. 
• If you are self-hosted, after you upgrade to 15.x of Tessitura, you will need to contact us to manually deploy the latest release of TNEW first to your TEST environment for you to review and then, when you are ready, to your LIVE environment. You will also need to request that our support team re-migrates the properties xml file into the new cloud environment. 
• If you subscribe to the waiting room service Queue-It, you will need to review your "Waiting Room" settings in the "Site Setup" section of TNEW Admin as part of your upgrade.

For v6 and v7, the following feature has been released. 

• Features
  • New Assets Location: In preparation for the move of our hosting services to the cloud, we continue to migrate assets upon which TNEW is dependent on from our current infrastructure into the cloud. In this release, we have moved assets including things like SYOS maps, Cart XSLT files, exception error message xml file, etc. If these assets are referenced from services, websites, apps or items like emails outside of TNEW, you will need to update those references to point to the new location in the cloud. We will be logging these references and will be in touch with in the event we identify that assets outside of TNEW are being referenced. 

For v7, fixes and enhancements were released including those outlined below. This is not a complete list. The full list of enhancements and fixes included in this update is published in the v7 release notes section of the v7 TN Express Web User Guide. 

• Features

  • WorldPay - Responsive Hosted Payment Page: Our hosted payment integration with WorldPay now points to a new responsive payment page in place of the existing non-responsive page. 

  • Queue-It v3.5 (Beta): We have made an update for v3.5 of Queue-It in order to support storing of large configuration files. The initial implementation truncated configurations that were larger than 4k in size. We have fixed this and will now move forward with beta testing. 
    
    
• Small Enhancements
  • Mobile Tickets - Added Ticket Number: We have added the display of the ticket number in the default "Mobile Ticket" html ticket template in order to provide method to manually enter ticket number into the N-Scan scanner in the case that there is an issue scanning the QR code. 
  • REST: Display of Alias for On Account Payments on Confirmation Email: If an on account payment is made using REST, the confirmation email now displays the appropriate alias in LTR_TNEW_CONTRIB_TYPE table. Please note that this will require a SQL script to be run for anyone on 15.1.7 and should be included as part of the upgrade process. 
    
• Fixes to reported defects:
  
  • Apostrophe/Quote support via WYSIWYG Editor: The WYSIWYG editor was not handling apostrophes or double quotes very well. We have updated the configuration of the editor to not escape apostrophe or quotation marks so they are no longer converted to html. If you have performance titles or content that already contain apostrophe / quotation marks that have been converted to html, you will need to re-edit this content in TNEW admin and save. 
  • Dynamic Shipping Alias on Confirmation Page: The dynamic shipping alias in the LTR_TNEW_DYN_SHIPPING_METHOD table was not displaying correctly on the confirmation page. This included shipping alias for gift certificates as well. 
  • Windcave Hosted Payments for v15.0.0 and v15.0.1: There was an issue introduced in 7.34.2 for members on version 15.0.0 or 15.0.1 and using Windcave Hosted Payments. This was the cause for the roll-back of 7.34.2 last week. We have fixed this issue in the 7.34.3 release.