Hello All!
I have an organization that requested the functionality to "buy your ticket and then buy one for another, the theatre will give it to a patron unable to afford a ticket" with the suggested price being $20 as they have choose your own pricing. So buy one ticket buy another ticket for donation.
Any ideas on how to accomplish this in both Tessitura and TNew?
Thank you for your suggestions!
Nicole Weber, Community Box Office Manager
Hi Nicole, I asked a few team member here who do a lot of pricing rules and we also have TNEW. You might be able to do a pricing rule to support this. however, they strongly suggested using the Addon functionality if your organization has that plug-in for the version your on. We're on v16. "Yeah, if it’s an optional add-on then probably have to do it with a messaging rule that just links back to the performance with an embedded promo/price type for the donated seats. I don’t think a BOGO or other actual pricing rule will work."
does this "helpful tip" in TNEW documentation mean that I can't apply a message-only rule to an editable price?
that's right. editable price types can't be affected by pricing rules of any type
i felt the same way when i figured this out!! like editable price types are the price types that probably need some added text to help the online experience.
the organization's regular tickets are 100% pay what you can, $5 minimum. At this point, I don't think anything using messaging before checkout is possible..... argghghghhghg
Eric Oliphant said:does this "helpful tip" in TNEW documentation mean that I can't apply a message-only rule to an editable price?
Argggh I think you may have just helped me figure out an issue I ran into yesterday. I found out the pricing rule is being invalidated if the price is edited. This is a bummer.
I might try to link to the gift perf on the Performance Additional Text for Cart section. Not sure what else to do besides dynamic email content, which means the customer would have two orders/two payments, etc. I'm gonna eat lunch and shake my fist at the clouds and see if any better ideas come up.