A quick introduction from your new group co-chair!

Hello everyone!

I wanted to take a moment to introduce myself to the group.  I'm Jeff, i use he/him pronouns, and I am the Guest Services Manage at Opera Philadelphia!  I have been working in Ticketing/Box Office for about 27 years, having started my career while still in college selling subscriptions in Ticketmaster for a company called Broadway in Boston.  Fast forward to today, Opera Philadelphia is my 3rd Tessitura organization I have had the privilege of being a part of and I am super excited to be a co-chair with Lindsey Whitfield!

I am very passionate around accessibility and working to create equitable paths to purchasing tickets and attending events.  I also have very strong opinions about wanting strong anti-scalping protections and transparency on ticket fees. 

I love reading the forums and seeing what people need help with or what new trick someone has up their sleeve.  It reminds me that I do not know everything (although sometimes I want to feel like I do).  My hope is that I learn a lot from all of you!

Some fun facts about me:  I consider myself lucky that only one patron has ever attempted to hit me!  The night did not end well for that gentleman.  While a member of my high school choir, I got to sing at Carnegie Hall and for Pope John Paul II at the Vatican!

In my spare time I enjoy video games, hiking and camping, and visiting breweries with my family.  You can also find me on my Peloton bike a few times a week!

Please reach out to me or my co-chair Lindsey if you have any questions or suggestions for our group.  We would love to hear from you!

Yours in ticketing,

Jeff