Hi all, Our Education department shares a lot of content on our YouTube channel. We want to be able to notate the views each video receives, so EDU has been creating monthly performances in Tessitura for that specific video and seating line-items to match the view count for the month. They can only enter 999 as the max number on a line item – this takes quite a while, and these videos typically have a higher view count than that, so it’s become rather tedious.
Our team is thinking that we could use a custom field on the performance to hold the attendance/view figure (and then reconfigure our reporting). Before we go that route, though, we were curious if anyone else does something similar or has any ideas?
Thanks so much!
Rachael
Is this an issue of the line-item maxing at 999, or that you have to physically type in 999 ticket numbers into Season Manager?
If it's the second (the typing in), my advice would be to print a Group boca ticket and scan it in as one big unit (if your org has those capabilities).
You also could use the 'Budget' field to enter in the attendance for each perf as another option. You could pull that into Analytics as a data element and track it there.
Thank you, great question! The issue is the line-item maxing at 999 / that being such a big number for the Seat Server to process.
At our museum, we record our daily visitor numbers in a similar way where they are added en masse, this is usually done on a daily basis. We created a different MOS and added to our general admission performances and checked the 'auto-attend' and 'print on auto-attend' boxes in the MOS performance set up. When it comes to inputting the numbers, we add the line items (multiple line items if more than 999!) in an order, seat them, and then print to a dummy printer (no physical paper tickets) - once they've been 'printed' they're all then marked as attended.
Not sure if this is useful if you're processing much higher numbers but very happy to give more info on how we set this up if helpful!
Would special activities work for you?
Alienatively a simple custom table that they could add values to in system tables