Hello! I am looking for some guidance on building a performance that has a much higher capacity than I have experience with. We are preparing to have an outdoor event that will need a capacity of 20,000. The tickets will be free, but we are needing to make it a ticketed event in order to control capacity. Our concert hall only has 1500 seats, so this 20k number is much higher than what our system has ever managed. Do any of you have experience with building an even that large? Do you have advice on how to build the GA map to prevent crashing? Any other issues I should consider?I appreciate any help!
You will be fine We are a Zoo with Timed Admission, so our Daily GA Facility is 40,000. Plus, many, many of our Facilities are really big. Build it the same as you always do...just be thorough and detailed and careful and it should work as it normally does. One recommendation that I have, and I'm sure others echo, is to break up your House Maps into segments to avoid scrolling or having portions of it off the screen. I am also a fan of keeping the width as a multiple of 10 (for ease of adding/removing seats, etc.) I think you can only go 99 wide, anyway. I also believe somewhere in the documentation it says that one Facility should never be greater than 50,000. Here is a snapshot of our Daily Perf - we have Timed Zones:
Hope this eases your worry some. Good luck & happy to answer any other questions!-Mark
This is very helpful and reassuring, thank you! Once the event is announced, it will likely be very heavy with initial activity, so I am certainly nervous about it, but this does really help.