Hello,
We are experiencing problems with our Boca Lemur ticket printers and wondered if anyone else had experienced the same. They randomly cut in the middle of the tickets and push out multiple blank tickets after the tickets. This doesn't happen all the time but does happen periodically. We have only had the printers since November 2021 and Boca have already changed the sensors on most of our printers so any advice is much appreciated.
Many thanks,
Siân
Hi! So, we had this similar issue and what I discovered as the solution is to make sure that the machine is definitely not dusty! Then just like Mark said to make sure the ticket header is feeding in correctly.