HI
Is it possible to have more than one TNEW order confirmation template? Our standard one has lots of ticket-related info in it and we're now doing online registrations to join the youth orchestra, where the ticket order confirmation text is not relevant. Can you have a second TNEW template and control by event which gets sent when the customer books? I couldn;t find info on this in the documentation.
Many thanks
Best wishes
Dawn
Hi Dawn, you can only have one template. But you can utilize Dynamic Email content to control which performances receive which messaging in the confirmation. Here's the documentation: https://www.tessituranetwork.com/TN_Express_Web_User_Guide/Content/Topics/LTR_TNEW_DYN_EMAIL_CONTENT.htm.
Anne RobichauxThe Historic New Orleans Collection
Thanks Anne, I'll give that a try!