Originally posted in the Mountain Region community.
My supervisor asked me to see if other orgs were doing manual event attendance, versus using the scanners. Is that a thing?
I know the system was designed to be used with scanners, but we were wondering if there are in fact cases where a printed list and good old-fashioned checking people in was preferred. If you do manually pull an attendance list (and manually enter your attendees after the fact), can I ask what type of events you do that for? Why does a manual process work for you, in that case?
Clearly you don't want to be spending a whole day checking hundreds of people in when you could spend one hour equipped with a scanner or two and check in the same number of people.
I'm all ears...
We do a mix, with the vast majority of events being scanned. Events in our theatres and larger venues are always scanned. When we have workshops or events in our lofts, or smaller tents, we won't print tickets and the ushers will have a registration list. I don't think we use registration lists for anything that's going to have more than 30 people.
This is often when our campus will have 5 or more events happening across the campus at the same time, and the scanners are already being used in the theatres and larger venues. We also sometimes use registration lists when we do small capacity events at off site venues.The event types where we use registration lists are usually masterclasses, workshops, walking tours, or small-audience site-specific theatre that traverses the campus.
Do you record your manual attendance in Tessitura? If so, how - are you reporting ticket sales (rather than Attendance), or do you have another method?
Hi! Not sure if this was meant for us or Ben. But for us (The Neon Museum) we only record attendance manually for people that have tickets so we are able to report on both ticket sales and attendance due to this process.
I actually do not think you can record attendance manually to a guest that does not have a ticket number. Ben please correct me if I am wrong :)