Address verification questions

Cross-posted from Admin and IT:

Hi
Has anyone recently turned on address verification for their credit card transactions? We are very close to turning this on but have one remaining question about tokenized cards - if their primary address is not their billing address, can you use a tokenized card? Do you have to enter the billing zip code in the payments screen? How does that work with auto-billing? If anyone has been through this transition and is willing to share their experiences, I would love to hear them!
Thanks
Jess Levy
San Francisco Opera
jlevy@sfopera.com

Parents
  • Hi Chris! I would love to hear how your first auto-billing run goes. We turned AVS on (we use Windcave) last week and did our first two rounds of auto-billing. For those, the zip code did not pass but the charges went through. Per our support ticket, this was expected behavior since we are using tokenized data. We are moving to Merchant Services in the late summer - I want to start planning now if we are going to have to make changes if the primary and billing zip codes don't match for our auto-billing patrons.
    Best,
    Jess

  • Hey Jess,

    We ran our invoice billing utility today for our Broadway subs. We  rand 3219 accounts and had 470 fail. This was a minimal increase over last year. We left partial AVS on so we consider that a win.

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