We cutover to TMS last month and we are seeing an increase in rejected transactions. The reject messages are more varied than WolrdPay which were mostly of the rejections were "declined" or "stolen card" .We did transfer tokens from WorldPay.
Here is a list of the sample rejections
I am looking to see how other organizations are dealing with the less obvious rejections. I get Expired and Invalid CC#, but I am looking for methods for dealing with the other messages.
Have other people seen this issue with transferred tokens?
Have you reviewed the Adyen documentation? The documentation has fairly thorough detail, including responses to customers when certain codes are returned. You can find the Refusal Reasons here, result codes here, and a more detailed explanation of each Refusal Reason that is returned by the API here. I think that from these documents, especially the API Reason doc, you could develop solid methods for dealing with these messages.
Hope this is helpful.
Thanks, Phillip. That is he kind of documentation I was looking for,