Hola friends,
I am trying to edit a payment plan that has already had some payments processed. This constituent was to stop the payments after a certain month, and will still have an outstanding balance afterwards. Is there a way to stop the payments after the requested month without changing the total amount of the pledge? I've tried editing it through the contributions tab and through a development batch with no avail, but I also could be doing something wrong. Any help would be much appreciated.
Thank you!
Carlos
Carlos,
Are the payments being billed automatically? If so, I think you would need to manually change the billing type to Normal Billing after the final payment is made. That way you would have to manually enter any future payments. But I am curious why you want to leave the pledge amount the same and have it be outstanding?
Thank you so much for this Chris. And great question! I want to have the outstanding balance because that way I can see that that is what they had promised to give earlier this year. So it gives me a chance to remind myself to follow up with them about it later rather than potentially forgetting about the gift we could have had. I hope that makes sense.